Terms and Conditions
1. Introduction
Welcome to Naveen Handloom Fabrics. These Terms and Conditions (“Terms”) govern your use of our website located at naveenhandloomfabrics.com (“Website”), as well as the purchase of products from our online store. By accessing or using the Website, you agree to comply with these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use the Website.
2. Definitions
“User”, “You”, “Your” refers to any visitor, customer, or individual accessing the Website.
“We”, “Us”, “Our” refers to Naveen Handloom Fabrics, the owner/operator of the Website.
“Products” means any goods offered for sale on the Website, including fabrics, textiles, and related items.
3. Use of the Website
You must be at least 18 years old or have consent from a legal guardian to use the Website.
You agree not to engage in any unauthorized or illegal activities on the Website. This includes distributing malware, infringing trademarks or copyrights, hacking, or any attempt to introduce harmful code.
4. Account Registration
Some features may require account creation. You agree to provide accurate, current, and complete information during registration and keep your account secure.
You are solely responsible for all activity that occurs under your account. Notify us immediately of any unauthorized use.
5. Ordering & Pricing
All orders are subject to acceptance and verification.
Prices, availability, and product descriptions may change without notice. If there’s an error in pricing or product information, we reserve the right to cancel or adjust your order.
Currency: Prices are displayed in Indian Rupees (₹) and include applicable taxes unless otherwise noted.
6. Payment Terms
We accept major credit/debit cards, UPI, net banking, and other payment methods as displayed at checkout.
Payment must be received before order confirmation. We use secure third-party payment gateways to process transactions.
7. Shipping & Delivery
We ship through reputable carriers across India (and international destinations, if applicable).
Estimated delivery times vary by location, and delivery dates are not guaranteed.
Shipping costs and delivery estimates are shown at checkout.
8. Returns, Refunds & Exchanges
Eligibility: Products must be unused, unwashed, and in original condition within 7 days from delivery.
Process: Contact customer service to initiate returns or exchanges.
Exceptions: Custom-made or personalized products may not be eligible unless defective or erroneous.
Refunds: Issued via the original payment method within 14 business days of receiving the returned item.
9. Intellectual Property
The entire content of the Website (text, graphics, logos, images, software) is owned by or licensed to Naveen Handloom Fabrics and is protected under applicable laws.
You may not reproduce, distribute, modify, or display any Website content without prior written permission.
10. User Content & Reviews
You may submit reviews or content (e.g., photos, comments), and by submitting, you grant us a non‑exclusive, royalty‑free, perpetual license to use it on our Website, social media, and marketing materials.
You agree that you have the legal right to grant this license and that your submission doesn’t violate any rights or laws. We reserve the right to remove any content for any reason.
11. Disclaimers & Limitation of Liability
All products are provided “as is” without warranties, express or implied, to the fullest extent permitted by law.
We are not liable for indirect, incidental, special, or consequential damages (including loss of profits, data, business interruption) arising out of or in connection with your use of the Website or purchase of products.
Our total liability is capped at the amount you paid for the product(s) in question.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of India, including applicable Indian consumer laws.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana (or your selected city).
13. Changes to Terms
We may revise or replace these Terms at any time. We’ll post the updated Terms on the Website and indicate the “Last Updated” date.
By continuing to use the Website after changes take effect, you accept the revised Terms.
14. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.